440-826-3455 | FAX: 440-826-4774 woodvale@sbcglobal.net

Employment

Job Application

Office and Family Service Manager

Full-Time Position

Position Overview

We are seeking a dedicated and experienced Office and Family Service Manager to join our team. This role is responsible for overseeing office operations while providing essential support services to families in our community. The ideal candidate will be a compassionate leader with strong organizational skills and a commitment to helping others.

Key Responsibilities

Office Management

  • Oversee daily office operations and administrative functions
  • Manage office supplies, equipment, and facility maintenance
  • Coordinate schedules and appointments for staff and clients
  • Maintain accurate records and documentation systems
  • Handle correspondence and communication with external partners
  • Supervise administrative staff and provide training as needed

Family Service Coordination

  • Assess family needs and develop appropriate service plans
  • Connect families with community resources and support services
  • Coordinate family support programs and activities
  • Maintain confidential family records and case files
  • Provide crisis intervention and emergency assistance
  • Collaborate with social workers, counselors, and other professionals

Program Development

  • Develop and implement new family service programs
  • Evaluate program effectiveness and make improvements
  • Prepare reports and documentation for funding sources
  • Participate in community outreach and partnership development
  • Stay current with best practices in family services

Requirements & Qualifications

Education & Experience

  • Bachelor’s degree in Social Work, Human Services, Business Administration, or related field
  • Minimum 3-5 years of experience in office management or family services
  • Previous supervisory experience preferred
  • Experience working with diverse populations and families in crisis

Skills & Competencies

  • Excellent organizational and time management skills
  • Strong written and verbal communication abilities
  • Proficiency in Microsoft Office Suite and database management
  • Ability to work independently and as part of a team
  • Strong problem-solving and decision-making skills
  • Cultural sensitivity and ability to work with diverse populations
  • Knowledge of community resources and social service systems

Certifications & Licenses

  • Valid driver’s license and reliable transportation
  • Background check clearance required
  • CPR/First Aid certification preferred
  • Social work license or related certification preferred

Work Environment & Schedule

This position operates in a professional office environment with regular interaction with families, community partners, and staff members. The role may require occasional evening or weekend hours to accommodate family needs and community events.

Schedule:
Full-time, Monday-Friday

Location:
Office-based with field work

Travel:
Local travel required

Benefits & Compensation

What We Offer

  • Competitive salary based on experience and qualifications
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with employer matching
  • Paid time off and holiday schedule
  • Professional development opportunities
  • Flexible work arrangements when possible
  • Supportive and collaborative work environment
  • Opportunity to make a meaningful impact in the community

Application Process

To apply for this position, please submit a complete application including:

  1. Current resume with relevant experience
  2. Cover letter explaining your interest and qualifications
  3. Three professional references
  4. Any relevant certifications or licenses

Applications will be reviewed on a rolling basis until the position is filled. We encourage early applications as interviews may begin before the closing date.

Ready to Apply?

Join our team and make a difference in the lives of families in our community.

Apply Below

Employment Form

Employment Application

Personal Information

Position Information

Resume/CV

Current Employment

Additional Information

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